Carmen Defeo

Vice President, Customer Relations at IDI Billing Solutions

Carmen DeFeo has held various leadership roles in customer relations, account management, and service delivery throughout their career. Carmen has a strong track record of ensuring customer satisfaction and driving strategic initiatives to meet business objectives. Carmen has experience in the telecommunications and banking industries, showcasing their expertise in managing customer touchpoints and improving operational processes. Carmen holds a BA in Economics from the University of Rochester.

Links

Timeline

  • Vice President, Customer Relations

    April, 2019 - present

  • Vice President Account Management And Sales Operations

    February, 2016

  • Director Account Management

    February, 2011