IDI Billing Solutions is a global provider of cloud-based Billing and OSS solutions for Communications Service Providers. IDI's Billing as a Service™ includes its award-winning CostGuard® application, expert back-office and professional services, and a highly secure cloud-hosted platform.

Together, these complementary services offer CSPs the tools to quickly monetize their services and streamline operations related to selling, activating and billing customers. IDI delivers a premier and trusted partnership with a proven return on investment for growth-oriented businesses engaged in wireline, fiber, mobile, MVNO, cloud and convergent markets.

Telecommunications

IDI Billing Solutions

Donald Culeton

Stephen Kosarko

Susan King

Patrick J. Talty

Avi Dasgupta

Frank Magnera

Tony Cotugno

Carmen Defeo

Rachael Zappia

Debi Jones

The Customer Support and Billing Team at IDI Billing Solutions ensures seamless billing processes and exceptional customer service for Communications Service Providers (CSPs). Led by the Director of Customer Support & Billing Operations, the team, including a Support Specialist Team Lead, Billing Support Specialists, and Billing Analysts, responds to customer inquiries, resolves billing issues, and provides expert guidance on using IDI's CostGuard® application. Their goal is to help CSPs efficiently monetize services and enhance operational efficiency.

Customer Support and Billing Team

Software Engineering

Engineering Team

Leadership Team

Customer Support and Billing Team

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Other teams at IDI Billing Solutions

Software Engineering

Engineering Team

Leadership Team