Naz A S Hussain

Naz A S Hussain has a range of work experience in various industries, with a focus on customer experience and management roles. Their most recent role is as the Head of Customer Experience at IDLC Finance Limited, starting in October 2021. Before that, they worked at Bikroy.com, where they held multiple positions including Former Co-Managing Director, Head of Marketplace and Sales & Service Center, and Director of Contact Center. At Standard Chartered Bank, they held various roles such as Head of Distribution Projects, Head of Customer Care, Head of Customer Experience Management & Service Quality, Manager of the Contact Center, and Manager of Service Quality & Projects. They also have experience at ANZ Grindlays Bank, where they were the Branch Sales & Service Manager and Manager of Credit Cards Customer Services. Overall, Naz A S Hussain has extensive experience in customer experience, management, and project roles within the banking and e-commerce sectors.

Naz A S Hussain received a Masters in Business Administration in Marketing from the Institute of Business Administration, Dhaka University in 1994.