Ian is responsible for business transformation and the delivery of an effective control environment with supporting processes and procedures which enable the business to deliver against its strategic goals. His role is critical to the optimization of valuable skills and resources across the business. Ian joined Idox in 2018, following a successful 23-year career at Northgate Public Services as Chief Process Officer and CEO of Northgate’s offshore business in India. Prior to joining Northgate, he worked as a business analyst and project manager in the banking sector. Working at APACS, Ian lead the creation and implementation of the UK Finance Industry’s £500m strategies for plastic card fraud prevention and then worked with the NHS with overall responsibility for the selection and implementation of Hospital Information Support Systems for 5 major acute hospitals in East Anglia.
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