Tiago Ferretti

Tiago Ferretti is a seasoned professional in technical support and account management, currently serving as a Technical Support Specialist for Enterprise Accounts at idwall since March 2022, where responsibilities include managing enterprise-level technical support. Previously, Tiago held the position of Service Account Manager at Dell Technologies, focusing on account management and automation in VBA and C#/.Net. With extensive experience in SharePoint administration across various roles, including Senior SharePoint Analyst at HITSS and the Rio 2016 Organizing Committee, Tiago has a strong background in managing SharePoint infrastructures and database management. Educational qualifications include an MBA in Humanized Leadership from Faculdade FGE and a degree in Web Development from Estácio.