Srushti Shinde

Srushti Shinde is a Technical Client Services Manager at IDX™ since November 2021, responsible for managing a portfolio of 25 strategically important clients, including renowned companies such as Rolls Royce, Anglo American, and Diageo Corp. Srushti has successfully increased client satisfaction scores by implementing continuous monitoring and collecting feedback through customer satisfaction surveys, utilizing data-driven insights to identify and address areas for improvement. Previously, Srushti held the position of Website Builder at SI2 Technologies Pvt Ltd and has experience as a Salesforce Developer. Srushti holds a Bachelor's degree in Computer Applications from The Maharaja Sayajirao University of Baroda, completed between 2017 and 2020.