Amy Dyer has extensive experience in customer operations and service delivery within the digital health sector, currently serving as the Head of Customer Operations at ieso since September 2017. In this role, Amy is responsible for overseeing the operational success of NHS contracts and managing patient services teams. Previously, Amy has held positions such as Customer Operations Manager, Specialist, and Service Delivery Coordinator at ieso, where the focus was on mobilizing new contracts and supporting ongoing operational aspects. Prior experience includes a role as a Patient Services Coordinator at Addenbrookes Hospital and positions in healthcare and retail, including a health care assistant and sales assistant roles. Amy's background combines expertise in digital mental health services with hands-on healthcare experience.
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