Wolfgang Dumke

Wolfgang Dumke has a diverse work experience spanning over several years. Wolfgang is currently working as a Customer Systems 3rd level Support & Training Lead at IFCO SYSTEMS since March 2021. Prior to this, they worked at CLINARIS GmbH as an IT Project Manager from February 2019 to August 2020. Wolfgang has also held the position of a Group Leader User Help Desk at Libri GmbH for almost two decades, from January 2001 to December 2018. Before that, they served as an IT Manager at Buchhandlung Graff GmbH from February 1998 to December 2000. Additionally, Wolfgang worked as an Independent Consultant and Lecturer from 1995 to 1998. Earlier in their career, they held various roles such as Kaufmännischer Leiter/Projektleiter EDV at JUBIF gGmbH, Fachberater Betriebsorganisation at TransSystems GmbH, and Fachdozent Betriebsorganisation/Management Trainer at GTT GmbH. Overall, Wolfgang has extensive experience in IT project management, support, training, and administration across multiple organizations.

Wolfgang Dumke's education history begins in 1977 when they attended Leibniz Universität Hannover and obtained their 1. Staatsexamen für Lehramt an Gymnasien, with a focus in English, Geschichte, and Pädagogik. Wolfgang then pursued a Master of Arts degree in Educational Policy Studies, with a minor in Computer science, at the University of Wisconsin-Madison from 1982 to 1983. In 1986, they attended Staatliches Studienseminar Hannover II, specializing in Englisch (Lehramt), Geschichte (Lehramt), and Pädagogik. Additionally, Wolfgang Dumke has obtained a variety of certifications in areas such as IT Service Management, security, agile methodologies, change management, and leadership throughout their career.