Jessica Liverman

Jessica Liverman has a diverse work experience history. Jessica is currently working as a Customer Experience Specialist at Operix since May 2022. Prior to that, they worked as a Childcare Provider for a private family from January 2019 to March 2023.

From March 2017 to December 2018, Jessica worked at New York Life Insurance Company as an Agent and Financial Services Professional. In this role, they offered life insurance, fixed annuities, and other insurance and retirement planning products. Jessica created and implemented business marketing plans, prospected potential clients, and presented potential solutions to meet their financial needs.

Before that, Jessica worked at Lovesac, starting as a Customer Relationship Lead from October 2014 to August 2015, and later becoming an Assistant Store Manager from August 2015 to February 2017. As an Assistant Store Manager, they achieved weekly and monthly budget goals, resolved customer service issues, and ensured store standards and customer satisfaction.

From May 2011 to October 2013, Jessica worked at Rochester Institute of Technology. Jessica held various roles, including Senior Financial & Operations Administrative Assistant, Justice (review board member), Receptionist, RIT Production Services Supervisor, and RIT HRIS Kenexa Project Assistant. In these roles, they handled financial and administrative tasks, assisted with projects, scheduled and supervised student workers, and provided reception and administrative support.

Jessica also had an internship at the Center for Public Safety Initiatives from September 2012 to December 2012. And during their early career, they worked as a Customer Service Associate at SCHUTT'S APPLE MILL from September 2003 to May 2011.

Jessica Liverman attended Rochester Institute of Technology from 2007 to 2014, where they obtained a Bachelor of Science (B.S.) degree in Criminal Justice. In addition, they achieved a Women's Career Achievement Certificate from the RIT Center for Leadership and Civic Engagement in April 2013.