Raymond Jones

Raymond Jones is a seasoned executive with extensive experience in cloud services and operations. Currently serving as Senior Vice President of Cloud Services and Operations at IFS since June 2018, Raymond previously held significant roles such as Global Shared Services Leader at Oracle and Director of Operations and Hosting at SunGard. A long tenure at Microsoft from 2001 to 2013 saw Raymond rise through various positions, including Group Manager of Customer & Partner Support, overseeing operations across major EMEA subsidiaries, and achieving substantial growth in customer experience and cloud service delivery. Raymond's career started at ROKS as an Account Manager, and the professional credentials include ITIL certification, Microsoft Certified Systems Engineer, and Microsoft Certified Trainer, showcasing a strong foundation in technology and operations management.