Chloe Louise White is a Customer Care Associate at Igloo Energy since November 2020, bringing extensive experience in customer service and complaint resolution. Prior roles include Collections Specialist at Tonik Energy, where responsibilities involved account reviews, customer complaints, and liaising with third-party debt collectors. Previous positions at Tonik Energy also encompassed a Complaints Handler role, managing and allocating member complaints, and an Energy Advisor role focused on updating meter details. Before Tonik Energy, Chloe was a Senior Complaints Handler at extraenergy, working closely with executive teams to address customer issues raised through various channels. Currently, Chloe is pursuing a BA Honours in Business Management at The Open University, with an expected graduation date of 2026.
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