Ignite Technology
Josh Edwards is an experienced professional in technology and customer success, currently serving as the Customer Success Operations Manager at Ignite Technology since April 2014. In this role, Josh is responsible for the establishment, development, and success of a team that supports customers throughout their lifecycle with the company. Prior positions at Ignite include Manager of Licensing and Renewals and Collaboration Architect, contributing to streamlined collaboration and security solutions. Before Ignite, Josh co-founded Concordis Solutions Inc. as a Sr. Solutions Engineer, engaging in solution design and implementation for Cisco products. Earlier in their career, roles included Systems Consultant at UNIS LUMIN/Softchoice and Computer Operations Supervisor at Calfrac Well Services Ltd., where Josh advanced through various IT positions. Josh holds a Network Engineering Technology Diploma from the Southern Alberta Institute of Technology, earned between 2001 and 2003.
Ignite Technology
Work seamlessly with tailored technology solutions that support your evolving business needs - anytime, anywhere, from any device. At Ignite Technology, we design straightforward, reliable, and repeatable solutions built for flexibility in the workplace. Across our business entities, we offer a range of services and support for organizations at any size or scale. Whether it’s an update to your boardroom or transforming your digital systems to meet the needs of the hybrid workplace, our team knows how to plan for the bigger picture. Our team is a passionate group, all experts in their own fields, who work together to help teams across North America connect seamlessly and securely. We’re committed to taking a people-first approach in all that we do and pride ourselves on developing and maintaining trusted relationships with our customers.