Zachary S.

Zachary S. is a Customer Support Advocate at Ignition, contributing to a team that supports a North American client base by analyzing and resolving issues related to integrations with various third-party Tax Software. Previous experience includes roles at Moores Clothing For Men as a Wardrobe Consultant, focusing on client satisfaction and inventory management, and sales positions at Push Operations and Fullscript, where strong customer satisfaction metrics were achieved and a mentoring program for new hires was developed. Zachary also served as a Guru at Shopify, providing tailored advice to entrepreneurs, a Customer Service Officer at TD with a strong sales and customer service record, and held earlier positions in both the hospitality and retail sectors, showcasing a well-rounded expertise in customer engagement and support. Zachary holds a Bachelor's degree in Criminology from Carleton University.