Eddie Romero

Eddie Romero's work experience includes:

- Head Of Operations at IGT Solutions since March 2022.

- Director Of Operations at Sutherland from August 2020 to February 2022.

- Senior Account Manager at Sutherland from September 2018 to August 2020.

- Account Manager at Sutherland from December 2015 to September 2018, responsible for managing operations and a team of 114 CSRs in multiple languages.

- Senior Team Manager at Sutherland from November 2014 to November 2015.

- Team Manager at Sutherland from July 2013 to November 2014.

- Admin at Sutherland from April 2012 to June 2013.

- Team leader at Convergys from February 2011 to November 2011.

- Operations Manager at AXS Americas Inc from 2009 to 2010, managing multiple accounts and teams.

- Operations Supervisor at Quantica BPO from 2007 to 2008.

Eddie Romero attended Fundación Universitaria del Area Andina from 2017 to 2022, where they obtained a Bachelor of Business Administration - BBA degree. Prior to that, they studied Sociology at Universidad del Atlántico from 2002 to 2007. In 2018, they completed a Portuguese course at Instituto Brasil Colombia - IBRACO. Currently, Eddie plans to pursue a degree in Français at Universidad Distrital Francisco José de Caldas starting in 2023.