Jagdish Ramchandran has extensive work experience in operations and management roles. Jagdish is currently serving as the Vice President Operations at IGT Solutions since November 2019. Prior to this, they held the position of General Manager Operations at Wipro Technologies from May 2015 to October 2019, where they were responsible for leading the transition and setup of a healthcare technology client's revenue cycle management business.
Before joining Wipro Technologies, Jagdish worked as a General Manager at Wipro Ltd. from November 2012 to May 2015, where they served as the Global Delivery Head for Energy & Utilities. Their responsibilities included managing a team of 1200+ employees and implementing operations transformation initiatives that resulted in significant productivity improvements.
Jagdish also has experience as an Associate Vice President Operations at Wipro, where they served as the Delivery Head for the Travel & Transport Business Unit. During their time in this role from January 2004 to March 2009, Jagdish successfully led the delivery for a major US legacy airline and implemented digital solutions to reduce operational costs and improve customer satisfaction.
Jagdish began their career at Jet Airways in March 1993 as an Assistant Manager Operations. During their tenure there, they were involved in setting up operations in Bangalore and served as a network auditor for cargo and airport operations.
Overall, Jagdish Ramchandran's work experience showcases their expertise in operations, delivery management, and implementing transformational initiatives to drive productivity and customer satisfaction.
Jagdish Ramchandran earned a Bachelor's degree in Commerce with a specialization in Accounts from the University of Mumbai, completing their studies from 1984 to 1987. Recently, they obtained a certification titled "What Is Generative AI?" from LinkedIn, but no information is available about the specific month or year of completion.
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