Kyla Smith-Starks

Kyla Smith-Starks is an accomplished executive with extensive experience in client success and account management across various organizations. Currently serving as Senior Vice President of Client Success at IGT Solutions since May 2025, Kyla previously held senior roles at Transcom, where responsibilities included senior leadership in the Asia-Pacific region and North American account management. Prior experience includes Vice President of Client Services at Inktel Contact Center Solutions and roles at Arise Virtual Solutions Inc., Caesar's Entertainment, and New Horizons CLC, focusing on operational management, client relations, and team development. Kyla's career is marked by strong leadership skills, a commitment to exceptional customer service, and effective project management, demonstrating a passion for enhancing people experiences within diverse business contexts.