Surinder Arya is a Senior WFM Manager currently working at IGT Solutions in Gurugram. With a decade of experience in the BPO industry, Surinder has held various roles including Assistant Manager at Concentrix from 2013 to 2022, acquiring skills in RTA, MIS, Scheduler, and Capacity Planning. Surinder earned a Bachelor of Commerce in Business from Punjab University, where they studied from 2010 to 2013.
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