Carrie Wirtz-Nole

Carrie Wirtz-Nole, PMP, is a Senior Manager in Project Management at IGT, where roles include leading initiatives that enhance customer service and drive technological advancements such as establishing a data lake for machine learning and coordinating a division within the services department. With a progressive career spanning various positions at IGT, Carrie has successfully managed complex projects and improved operational processes, including a significant increase in customer service issue resolution. Prior experience includes roles as a Business Process Analyst at Sierra Nevada Corporation and Technical Writer at CWNWriteRight, LLC, showcasing skills in process optimization, documentation, and cross-departmental collaboration. Carrie holds a Bachelor of Science in Psychology from Drake University and an Associate of Arts in Graphic Communications from Truckee Meadows Community College.