Phoebe Y.

Phoebe Y. is a seasoned professional with extensive experience in business operations and analytics. Currently serving as a Senior Business Operations Specialist at iHealth Labs, Phoebe excels in customer success operations, CRM management, and training initiatives, achieving significant improvements in efficiency and satisfaction. Previously, Phoebe guided cross-functional collaboration and operational enhancements as a Business Operations Specialist, and has also contributed to international e-commerce and operational analysis during internships at Muwei Homegoods Co., LTD and Xin Jiaming Stainless Steel Metal Co. LTD. Phoebe's entrepreneurial spirit was demonstrated as a co-founder of Amoy Eats, where engagement strategies boosted brand visibility. With a Bachelor of Science in Business Administration from Pepperdine University and currently pursuing a Master of Science in Computer Science at Sofia University, Phoebe combines academic knowledge with practical expertise.