Andriy Ivakhov is an experienced professional with a robust background in customer experience and project management. Currently serving as a CX Project Manager at iHerb, LLC since May 2018, Andriy has also held roles such as CX Project Coordinator, Technical Support SME, and Customer Experience Specialist within the same organization. Prior to this role, Andriy managed a team of ten associates at PINK ELEPHANT MOVING LLC, focusing on optimizing business processes to enhance profitability. Andriy gained marketing experience as an intern with InterContinental Hotels Group, contributing to various promotional initiatives. Educational achievements include a Bachelor's degree in International Business from National Aviation University and a Full Stack Web Development Certification from freeCodeCamp.