iHerb
Kevin Kao is an accomplished marketing professional with extensive experience in customer relationship management and retention marketing. Currently serving as the Director of CRM & Retention Marketing at iHerb, LLC, Kevin has previously co-founded and partnered at KASLE Digital LLC. Notable roles include Senior Director of Lifecycle Marketing focused on Growth & Retention at RingCentral, as well as Director of Lifecycle & Mobile Marketing Strategy. Additionally, Kevin has held significant positions at Wpromote as Senior Director of Email Marketing and at The New York Times as Director of Email Marketing Strategy and Marketing Operations, alongside serving as Senior Manager for Email Marketing.
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iHerb
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iHerb is a U.S. based multichannel direct-to-consumer e-commerce retailer, specializing in vitamins, supplements, nutrition and other natural products. Started in 1996, our company promoted the benefits of the herb St. John's Wort; hence the name: iHerb. Since then, we have grown to offer one of the largest selections of high quality nutritional products in the world. iHerb carries more than 30,000 products made by over 1,000 well-known, respected brands. Shipping to 150 countries, our customers are as diverse as the products we offer. Combining our advanced e-commerce platform and state-of-the-art warehouses, customers find features such as speedy re-ordering and up-to-the-minute stock information. iHerb’s distribution centers are also industry-registered by NSF International, earning Good Manufacturing Practice (GMP) registration. Mission: Offer our Customers earth’s best selection of available natural products, at the best possible value, delivered with the most convenient experience