iHerb is a U.S. based multichannel direct-to-consumer e-commerce retailer, specializing in vitamins, supplements, nutrition and other natural products.

Started in 1996, our company promoted the benefits of the herb St. John's Wort; hence the name: iHerb. Since then, we have grown to offer one of the largest selections of high quality nutritional products in the world. iHerb carries more than 30,000 products made by over 1,000 well-known, respected brands. Shipping to 150 countries, our customers are as diverse as the products we offer. Combining our advanced e-commerce platform and state-of-the-art warehouses, customers find features such as speedy re-ordering and up-to-the-minute stock information. iHerb’s distribution centers are also industry-registered by NSF International, earning Good Manufacturing Practice (GMP) registration.
Mission: Offer our Customers earth’s best selection of available natural products, at the best possible value, delivered with the most convenient experience

Health & Wellness

iHerb

Emun Z.

Tom Sopkovich

John Grohs

Jin Song

Eric Carr

Clarice Hovsepian

Son-Jai Paik

Neil Folgate

Lindsey Winther Wiefels

Michele Hernandez

Miriee Chang

Mike Cody

BT Bitarafan

The Marketing and Customer Experience team at iHerb is dedicated to enhancing brand visibility and customer satisfaction across diverse global markets. This team develops targeted marketing strategies, oversees customer retention initiatives, and ensures high-quality content delivery, while also managing customer service operations to provide seamless support. By leveraging analytics and insights, they aim to refine customer interactions and foster loyalty, ultimately aligning with iHerb’s mission of delivering exceptional natural products and experiences to customers worldwide.

Marketing and Customer Experience

Software Development

Operations Management

Marketing and Customer Experience

About

Team members

Other teams at iHerb

Software Development

Operations Management