Brianne Jones Cpcu

Brianne Jones CPCU, CLU, FLMI, is a seasoned professional with extensive experience in the insurance industry, currently serving as Vice President Operations at State Farm® since July 2004. In this role, Brianne oversees State Farm's Auto Estimatics Operation, Auto Weather Catastrophe, Glass Services, and the National Direct Repair Program, focusing on continuous improvement in various operational aspects. Brianne also holds board member positions at the Certified Automotive Parts Association (CAPA) and the Insurance Institute for Highway Safety/Highway Loss Data Institute. Prior experience includes leadership roles in claims management at State Farm, where responsibilities encompassed oversight of consultants and claims teams, operational assessments, and managing large-scale corporate settlements. Brianne holds a BA in Sociology from the University of Missouri-Columbia and attended the University of Louisville.