Intelligent Image Management, Inc. (IIMI) USA
Zafran Zahir has a strong background in project management and operations within the telecommunications and data management sectors. Currently serving as Project Manager at Intelligent Image Management Inc. since December 2013, Zafran leads an operations team in Colombo, overseeing the successful delivery of projects including genealogy-related data indexing and data mining. Prior experience includes a role as Team Executive at Firstsource from April 2011 to July 2013, where Zafran managed a team servicing Dialog Axiata's customers across various communication channels, and earlier positions at Dialog Axiata PLC as Shift Operations In Charge and Contact Center Associate. Zafran is furthering professional development with a Master of Business Administration from Cardiff Metropolitan University, expected to complete in December 2023, and holds a Diploma in Computer Science from NCC Education.
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Intelligent Image Management, Inc. (IIMI) USA
IIMI offers a wide range of services designed to help customers bridge the digital divide, enabling enterprises to harness the full power of technology. At IIMI, we help our clients to capture and manage data from any format, so they can transform that data into information, information into knowledge, knowledge into insight and insight into action. It can be as simple as data entry of forms like keying warranty cards, rebate forms, or any other hand written application form, or capturing the same data from a caller. It often involves complex rules based processes where IIMI personnel read and understand the content, make rules based decisions, validate the data with other sources that may be offline or online, and perform audit and analysis of the data for items such as expense report validation, insurance eligibility verification enrollment and claims processing; invoice payments, reporting and database creation, or research and statistical analysis. Whether working completely behind the scenes, or playing a more active role, IIMI has the depth and breadth of capability to support our customers across multiple geographies and languages. Usually any work process that is people dependent, transaction intensive, very much routine and repetitive, and which can be processed remotely or off-site can be easily outsourced to IIMI at a fraction of the cost of doing it yourself. Today, utilizing VOIP and/or Internet connectivity, and the simple, secure portability of scanned images make remote processing of many tasks practical and affordable. Bridging the digital divide lowers operating cost, increases customer satisfaction, and enhances technology enablement. Certifications: ISO 27001 Certified HIPAA Compliant COPC-2000 CSP National Minority Council Supplier Development Council / SMBE For more Information: visit www.iimdirect.com, or call 801-906-9517, or email to: yvette@iimdirect.com