iKanbi
Stefania Mazzola has worked as a Manager opérationnel and Customer Care Advisor at Captis sprl from March 2008 to December 2009. Stefania then became the Directrice opérationnelle at Captis sprl from January 2011 to March 2018. Currently, Stefania is working as a Customer Success Manager and Operations manager at iKanbi since April 2018. Captis sprl was established in 2008 through a partnership with a local provider of green energy, which has since grown to become one of the leading suppliers of gas and electricity in Belgium.
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iKanbi
iKanbi is a Contact Center specialized in advising, developing and managing the remote customer services of any brand. Creative operational, technological and digital solutions are developed to offer you a customised and people-oriented customer service. We offer a wide range of solutions, from total or partial outsourcing of customer relations to the implementation of digital technologies or processes, whatever the brand or the industry for which our customers request our support.