Emil Bruno is a Product Risk Leader and Continuous Improvement Leader at IKEA of Sweden within the Inter IKEA Group. Emil's career at IKEA began as a Country Quality Responsible from 2008 to 2013, leading quality initiatives across 19 stores in Sweden to enhance customer satisfaction and reduce the cost of poor quality. Emil later served as a Sub-Process Leader for the Quality Deviation Process from 2013 to 2019, developing a new global process to manage quality deviations more effectively. Emil’s focus currently involves enhancing the product deviation process and supporting tools to ensure increased customer satisfaction.
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