Nicole King

Nicole King is an accomplished professional with extensive experience in customer engagement and loyalty management. Currently serving as the Customer Engagement & Loyalty Manager and CRM & Segment Leader at IKEA since September 2017, King is responsible for developing strategies for growth and effective database management across the organization, as well as implementing targeted marketing initiatives. Prior to IKEA, King held various roles at Pep Boys from May 2011 to August 2017, including CRM & Loyalty Manager and Customer Marketing Supervisor, where responsibilities encompassed loyalty program operations, direct mail marketing, and execution of customer campaigns. King earned a Bachelor of Arts in Strategic and Organizational Communications from Temple University in 2007.