Niloy Dass

Niloy Dass has a diverse background in customer journey management, loyalty programs, and strategic marketing across multiple industries. At IKEA Group, Niloy served as Country Customer Journey Leader and as Loyalty & Rewards Specialist, overseeing the IKEA FAMILY loyalty program. Prior experience includes a managerial role at Hansa Cequity focused on CRM and marketing campaigns in the automobile sector, as well as a position at American Express Group where Niloy managed marketing and communications strategies. Additional roles at REITZEL SA and HDFC Bank involved managing sales channels and promoting banking products. Niloy holds an MBA from the University of Mysore, completed in 2014.