Opeyemi Apata

Opeyemi Apata possesses extensive experience in customer service and operations, currently serving as the Customer Service Team Manager at Ikeja Electric since January 2021, after progressing through roles such as Customer Service Operations Supervisor and KYC Analyst. Responsibilities include managing customer capture processes and maintenance requests throughout the customer lifecycle. Prior to this, Opeyemi held positions at GTBank as a Contact Center Agent/Supervisor, handling complaints and ensuring targets were met, and served as a Call Center Representative at Konga Online Shopping Ltd. The professional background includes work as an Onboarding Officer at Workforce Group, a Management Information System Executive at Hope Microfinance Bank, and teaching roles at Zodiac High School and during the NYSC program. Opeyemi holds a Bachelor's degree in Physics from the Federal University of Agriculture, Abeokuta.