Marco Swart

Service Delivery Manager

Marco Swart is a results-driven Service Delivery Manager with extensive experience in IT service management, contract management, and process improvement within complex organizations. They currently oversee IT service delivery at ilionx, focusing on quality, SLA/KPI adherence, and the coordination of innovation projects. Previously, Marco held various roles, including Service Delivery Manager and Service Level Manager, where they effectively connected business and IT needs to create measurable value. Marco's educational background includes degrees in Business Informatics, International Hospitality Management, and Accountancy.

Location

Groningen, Netherlands

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