The Customer Success and Support team at Illumio is dedicated to ensuring that clients effectively leverage Illumio's Zero Trust segmentation solutions to secure their critical applications and digital assets. This team provides expert guidance, resolves complex technical issues, and fosters strong relationships with customers, driving adoption and satisfaction while also managing escalations and support operations. Their collective efforts ensure that organizations can enhance their cyber resiliency and maximize the value of Illumio's offerings.
Adam McAllen
Senior Manager Of Customer Suc...
Huanxian Zhou
Senior Escalation Engineer
Jeff Confenti
Senior Escalation Engineer
Jeff Sumi
Senior Knowledge Base And Comm...
Kimmi J.
Support Operations Manager
Scott Downie
SVP, Support & Services
Steve Brown
Manager Customer Success APAC
Tom Boxall
Lead Project Manager (customer...
Veselin Ivanov
Senior Escalation Engineer
Zak Wolfe
Senior Enterprise Customer Suc...