Nicole Schmidt

Nicole Schmidt is an experienced professional currently serving as an Account Manager at IMA Financial Group, Inc. since April 2023. In addition, Nicole has been a Project Manager at TelCon Associates and a Policy Specialist at Global Aerospace since February 2020 and October 2018, respectively. Prior roles include QA Analyst and Account Coordinator at Benefit Communication Insourcing from April 2014 to March 2018, where Nicole led new hire training with a 95% passing rate and created benefit deduction files. Earlier experience includes a Quality Associate position at Waddell & Reed and CSR III/Supervisor at WageWorks, focusing on quality assurance in customer service and claims processing.