Elan S. is an accomplished Senior IT Specialist with extensive experience in the technology sector, including roles at Apple and Microsoft. They have a proven track record in technical support, having resolved over 700 service desk tickets weekly and consistently maintained high customer satisfaction ratings. Elan holds a Bachelor's degree in Computer/Information Technology Administration and Management from CUNY New York City College of Technology and an Associate's degree from the Borough of Manhattan Community College. Currently, they serve as an IT Specialist at Imagen Technologies.
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