Alcides Magule

Alcides Magule's work experience includes:

- From 2017 (ongoing) at Vodacom Moçambique as a Chapter Lead for M-Pesa ITIL Operations.

- From 2021 to 2023 at Vodacom Moçambique as a Senior Specialist for Charging Service.

- From 2017 to 2021 at Vodacom Moçambique as a Core Billing Systems Specialist.

- From 2015 to 2017 at Real Life Technologies as a Systems Engineer, responsible for designing, implementing, and supporting IT projects, as well as training interns for the CCNA certification exam.

- From 2011 to 2015 at Cervejas de Moçambique, SA as a Systems and Network Administrator.

- From 2007 to 2011 at ProCredit Bank as a Network Administrator.

- From 2006 to 2007 as a Self-employed IT Consultant, providing technical support, LAN and internet implementation, server management, and wireless network implementation for various clients.

- From 2003 to 2006 at Inforconsult, Lda as an IT Technician.

Alcides Magule's education history includes a VAP (Vodacom Achievers Program) in Leadership from the North-West University / Noordwes-Universiteit. Additionally, they have obtained various certifications, including the ITIL 4 Foundation Certificate in IT Service Management from PeopleCert in 2023, Intro to Machine Learning with Pytorch and Data Structure and algorithms from Udacity in 2021, and AI Programming with Python Nanodegree from Udacity in 2020. Alcides also holds certifications from Microsoft, Cisco, VMware, and EXIN, among others.