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Anish Malkan

Team Lead - RAVN Support at iManage

Anish Malkan has a diverse work experience in various roles within the IT industry. Anish began their career as a self-employed IT Support technician, where they handled computer-related issues and upgraded systems. Anish then worked at Optitech Electronics, where they dealt with customer orders and queries, managed stock, and maintained the company's database system. Anish later joined Serco as a Software Support Specialist, providing first and second-line support for applications and resolving support calls. Anish also worked at Advanced Business Solutions as a Software Support Analyst, where they provided technical support and maintained a high level of customer service. Anish then transitioned to LogiKal Ltd as an IT Business Analyst, focusing on business requirements and analysis. Anish joined RAVN Systems as a Technical Engineer, and subsequently moved into roles such as Senior Support Engineer and Product Support Specialist. Anish is currently working at iManage as a Team Lead - RAVN Support. Overall, their experience includes technical support, customer service, and analysis roles, showcasing their strong IT skills and dedication to providing excellent support.

Anish Malkan began their education at Oshwal Academy in Mombasa, Kenya, where they studied from 1993 to 2005. Anish did not obtain a degree during this time. In 2006 and 2007, Anish attended the Institute of Advanced Technology (IAT) in Kenya, where they pursued an International Diploma in Computer Studies, specializing in Computer Programming and Computer Technical Support. From 2007 to 2008, Anish continued their studies at IAT and obtained an International Advanced Diploma in Computer Studies, with a focus on Internet Systems. Anish then went on to pursue a Bachelor's Degree in Computer Forensics and Security at the University of Derby from 2010 to 2014.

Links

Timeline

  • Team Lead - RAVN Support

    January, 2023 - present

  • Product Support Specialist RAVN

    April, 2021

  • Senior Support Engineer RAVN

    June, 2017

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