Graciela Jimenez

Graciela Jimenez has a diverse work experience spanning over many years. Graciela started their career in 2004 at Sykes, where they worked as a Tech Support representative until 2006. Graciela then moved on to Hewlett-Packard, where they held the roles of Technical Solutions Consultant I from 2006 to 2009, and SME from 2009 to 2013. Afterward, they joined Hewlett-Packard again in 2014 as a Technical Solutions Cons II until 2015. Graciela then worked at Tek Experts as a Tech Support Specialist from 2015 to 2017. Currently, they are working at iManage, where they have held the positions of Support Engineer since 2017 and Support Operations since October 2021.

Graciela Jimenez attended Universidad Técnica Nacional in Costa Rica from 2013 to 2015, where they studied Administration and Human Resources Management. Prior to that, they studied Informatics at Universidad de Costa Rica (UCR) from 1997 to 2000, although their degree remained inconclusive. In addition to their formal education, they also obtained a certification in "Bystander Training: From Bystander to Upstander" from LinkedIn in December 2020.