iManage
Marsha Golod is an accomplished professional with extensive experience in customer success and program management across various industries. Currently serving as the Manager of Closing Folders Customer Success at iManage since March 2021, Marsha previously held roles including Customer Success Manager at the International Legal Technology Association, where management of a portfolio of over 20 clients fostered long-term partnerships. Prior to that, Marsha worked at American Express Global Business Travel as a Meeting Manager, overseeing logistics for high-profile client programs, and held positions at BCD Meetings & Events and Ubiqus, focusing on stakeholder engagement and program management for notable clients such as Pfizer and Goldman Sachs. Marsha's career began at PR Newswire, where Marsha led a customer support team, contributing to significant revenue growth. Marsha holds an MBA from Baruch College and a BA in Advertising from Michigan State University.
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iManage
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iManage is the company dedicated to Making Knowledge Work. Its intelligent, cloud-enabled, secure knowledge work platform enables organizations to uncover and activate the knowledge that exists inside their business content and communications. Advanced Artificial Intelligence and powerful document and email management create connections across data, systems, and people while leveraging the context of organizational content to fuel deep insights, informed business decisions, and collaboration. Underpinned by best of breed security, sophisticated workflows and governance approaches, iManage has earned its place as the industry standard through continually innovating to solve the most complex professional challenges and enabling better business outcomes for over one million professionals across 65+ countries.