Rakesh Sharma

Rakesh Sharma, CBAP®, is an experienced Business Analyst Manager at iMarketing Solutions Group, where responsibilities include unifying internal functions and empowering executives for data-driven decision-making. With a strong track record in various organizations, Rakesh has successfully transformed operations in the Canadian market, improved organizational productivity by 27% at BioLiNE, and implemented customer onboarding systems at Mjolnir Security. Previous roles include Business Analyst at American Express, where Rakesh conducted comprehensive requirement analyses, and Service Desk Analyst at Dell, leading Windows 10 rollouts. Rakesh holds multiple post-graduate diplomas in Project Management and Information Systems Business Analysis from George Brown College, complemented by a Bachelor of Technology in Electronics and Communications Engineering from Maharishi Dayanand University.