Roland A. has over 15 years of experience in customer service and support across various industries. Key roles include Manager of North America Customer Care and Global Customer Service Manager at Pentair, and Customer Experience, Business Strategy and Leadership Consultant in private consulting. Roland A. has also worked as Software Technical Support at Vertafore and as Software Support at Datatrak International. Additional experience includes serving as a Sales Agent at Progressive Insurance and Customer Service Supervisor at Rockwell Automation. Currently, Roland A. holds the positions of Customer Service Manager and National Customer Service Manager at IMCD Group.
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