KK

Kai K.

Customer Success at Immerse

Kai K. has extensive work experience in various roles. They started their career in 2018 as an IT Support Technician at Focus Group (UK) and worked there until 2019. In 2020, they returned to Focus Group (UK) for a brief period as an IT Support Technician and also worked as a 1st Line Contract IT Engineer. During the same year, they joined Entail Apps as a Project Manager, leading a team on developing a social media platform. In 2021, Kai K. worked at Apple as a Technical Specialist and later as a Specialist (Contract). In 2022, they worked as a UX/UI Designer at SymTerra, a startup focused on improving communication on site. Finally, in 2023, Kai K. joined Immerse as a Customer Success team member. Throughout their career, Kai K. has gained valuable skills and experience in IT support, project management, UX/UI design, and customer success.

Kai K.'s education history includes the following:

- From 2019 to 2022, Kai attended Ravensbourne University London, where they pursued a Bachelor of Arts (Hons) degree in User-Experience and User-Interface (UX/UI) Design.

- In 2018, Kai enrolled in the Cisco Networking Academy for an unspecified degree, focusing on CCNA (Cisco Certified Network Associate).

- From 2018 to 2019, Kai studied Network and System Administration/Administrator at Coventry College.

- In 2017-2018, Kai attended Varndean College, studying Digital Communication and Media/Multimedia.

Kai K. also obtained several certifications:

- In June 2019, they received the MTA: Networking Fundamentals certification from Microsoft.

- In April 2019, Kai obtained the BCS Level 3 Award in Mobile and Operating Systems from BCS, The Chartered Institute for IT.

- In February 2019, they received the BCS Level 3 Award in Cloud Services from the same institution.

- In November 2018, Kai achieved the BCS Level 3 Award in Business Processes and the BCS Level 3 Award in Coding and Logic, both from BCS, The Chartered Institute for IT.

Links

Previous companies

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Peers

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Timeline

  • Customer Success

    March, 2023 - present