IMPaCT Care
Steven Merry is a seasoned finance and business operations professional currently serving as VP of Finance and Business Operations at IMPaCT Care, providing solutions to address social determinants of health. Prior to this role, Steven held the position of VP Finance at Moxe Health, where leadership in finance and operations was pivotal. Steven's academic background includes an MBA specializing in Operations and Technology Management from the University of Wisconsin-Madison and a BA in Economics from Carleton College. Previous experience spans roles in healthcare policy analysis at Acumen LLC, graduate internship at Centene Corporation, and teaching at St. John de la Salle Catholic Academy. Notable early contributions include analysis for Mayo Clinic's commercialization efforts and leadership roles in academic settings.
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IMPaCT Care
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Amid clinical workforce shortages, rising healthcare costs and ongoing concerns about inequity, IMPaCT Care’s mission is to advance health equity by unlocking the power of the grassroots community health workforce. Having proven the model and grown through guerrilla efforts to serve 50 client organizations across 20 states, we’re now ready to scale. We are a completely remote company, backed by leading healthcare investors, and advised by senior leaders from Amazon, Kaiser Permanente, and the University of Pennsylvania. IMPaCT is the leading evidence-based intervention in the U.S. for addressing health inequity and the social determinants of health. IMPaCT’s standardized, scalable program selects altruistic people from local communities, trains them as CHWs and connects them with people who are facing health inequity. We then support CHWs as they help their clients improve their lives and health. We have transformed the effectiveness of the CHW workforce by reimagining each step, from how to identify the right CHWs, to how to train, develop, manage, and empower them with technology and evidence-based best practices. We’ve achieved outcomes frequently believed to be out of reach: across multiple randomized controlled trials, our team has demonstrated dramatic improvements in cost, health and patient satisfaction – $2,500 saved per patient in year 1, improved mental health, 66% of hospital days compared with matched controls and a 94% net promoter score.