Eric Clark

Customer Success Specialist at Impexium at Impexium

Eric Clark has a diverse work experience spanning various roles and industries. Eric is currently serving as a Customer Success Specialist at Impexium since August 2021. Prior to that, they worked at GBTA | Global Business Travel Association for five years. During their time at GBTA, they held the position of Membership Manager, overseeing a team of three analysts and focusing on customer retention, renewals, and revenue growth. Eric also served as a Database Analyst, leading a project to cleanse the Customer Master database. Before GBTA, Eric worked at Full Measure Education Inc. as a Student Success Counselor, managing help desk support and system performance. Eric also processed payments and refunds. Eric started their professional career at PNC Bank, where they held various roles including In-Store Branch Manager and Financial Sales Consultant. In these roles, they supervised employees, fostered client relationships, marketed financial products, and consulted on financial goals. Overall, Eric has demonstrated a strong customer focus and expertise in customer success, membership management, database management, and financial consulting.

Eric Clark attended Marymount University from 2016 to 2020, where they earned a Master of Business Administration (MBA) degree in Business Administration and Management, General. During the same period, they also obtained a Master's Degree in Information Technology from Marymount University. Prior to their time at Marymount University, Eric attended the University of Pittsburgh-Johnstown from 2003 to 2008 and completed a Bachelor of Business Administration (B.B.A.) degree in Business Management.

Links


Org chart