Nancy Acierno

Nancy Acierno is an accomplished professional with extensive experience in the aviation and customer service industries. Currently serving as the Head of Patient at Impress since March 2021, Nancy has also held significant roles at Norwegian as Employee Ops Management, ensuring compliance with aviation regulations and analyzing performance metrics. Previous positions include Cargo Agent at Emirates, Special Services Agent at Alitalia, and Guests Operations Coordinator at Etihad Airways, where high service standards were prioritized. In the business development realm, Nancy contributed to Docebo Srl, focusing on client relationships across various sectors. Academic credentials include a Master's degree in Japanese Studies from Sophia University and multiple degrees in languages and cultures, highlighting a strong educational foundation in communication and international relations.