Katya K. is a dedicated customer success professional with extensive experience in fostering customer relationships and enhancing product adoption. Currently serving as a Customer Success Manager at Improvado since December 2021, Katya K. excels in conducting quarterly business reviews, addressing service issues, and leading customized onboardings. Previously, Katya K. held a similar position at Kaspersky, where responsibilities included organizing health checks and providing product training. Additionally, Katya K. served as an Executive Assistant and Assistant, supporting management in various organizational tasks, and as a Head Teacher and ESL Teacher at Innopolis University. Academic credentials include a Specialist degree in Foreign Languages from Kazan State University.
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