Richard Smith is an accomplished executive with extensive experience in operations management within the home improvement sector. Currently serving as Vice President of Operations at Improveit! Home Remodeling, Richard oversees all operational activities, including lead generation, customer communication, project coordination, and warranty service. Prior roles include Senior Director of Operations at Transform Home Improvement Products, as well as various leadership positions at Sears Home Services, where Richard managed a large call center and was responsible for P&L and team performance. Richard's early career included a role as Call Center General Manager at American Home Improvement Products, where full operational management and budget oversight were key responsibilities. Richard's educational background includes attendance at Worthington Christian from August 1993 to June 1995.
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