In Digital
Faye Dineen is an experienced professional in customer experience and digital marketing, currently serving as Senior Director of Customer Experience at In Digital since August 2025. Prior to this role, Faye co-founded Ingage Marketing and served as Managing Director from July 2023 until its acquisition by In Digital, facilitating support for notable clients such as The Financial Times and Carwow. Faye also held the position of Head of Retention at Papier, focusing on customer value maximization, and spent five years at CACI Ltd in various leadership roles, including Head of Digital Consulting. Faye's earlier career includes significant roles at PhotoBox and Snapfish, where responsibilities included CRM management and strategic marketing initiatives. Faye holds a Postgraduate Diploma in Digital Marketing from The Institute of Direct and Digital Marketing and a BSc in International Management with American Business Studies from Alliance Manchester Business School.
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In Digital
The first of a new breed of digital agency designed to operate as a seamless extension of your team, in-house. Aligning our expertise to everything that makes your business unique unlocks new ideas, makes collaboration easier and drives better performance. If digital agencies were invented today, they would do it our way. Tired of hearing the same old complaints from clients and agencies alike, we set-out to build an agency with a new model that fixes the inherent issues of agency teams operating in silos, time-sharing too many projects, poor communication with clients, lack of ownership and progression. We believe clients deserve better. Inside impact: the In Digital solution Working in-house is the silver-bullet. Small teams of very talented individuals working closely with their client. That’s our model. When we work in house, a few brilliant things happen… 1. Our agency team naturally cares about your business and KPIs as much as you do 2. Communication becomes as easy as turning to the person sitting next to you 3. Collaboration happens without any bottlenecks and, besides being efficient, this leads to a deeper understanding of your business and your customer 4. We become deeply invested in understanding your data and technology, so our marketing can be truly data-driven What’s more, it can be the perfect stepping-stone to fully in-housing all your digital marketing activity, tech and data. And we’re cool with that – it’s how we like to help. To find out how we can help your business, get in touch with us today via our website for more information, or email us contact@indigital.marketing