Jean-François Mercier

Jean-François Mercier is an experienced sales and account management professional with a focus on technology and digital solutions. Currently serving as VP Sales & Customer Success Manager at Inbenta since February 2025, Jean-François previously held roles such as Senior Account Executive at Smart Tribune, where responsibilities included selling Knowledge Management and chatbot solutions. Prior positions include Senior Enterprise Account Executive at Acquia, Senior Account Executive at ITESOFT, where major deals were secured with notable companies, and Key Account Executive at Software AG. Jean-François began career as Large Account Manager at Intershop Communications AG, contributing significantly to the subsidiary's success in France. Education includes a Master in Marketing/Finance from ISG Institut Supérieur de Gestion and various language qualifications in Spanish and German, alongside recent training in sales operations.