Allison Treftz

Allison Treftz is a seasoned professional in client success and customer engagement within the healthcare sector. Currently serving as the Director of Client Success at Doctor On Demand and Included Health since December 2020, Allison has a comprehensive background in improving healthcare delivery and client relationships. Prior experience includes a tenure as Regional Head of Customer Success at Wolters Kluwer Health, where Allison led initiatives to enhance clinical effectiveness through innovative solutions. Previous roles at Emmi Solutions involved managing client implementations and optimizing patient engagement strategies. Allison's career began at IU Medical Group Primary Care as a Project Coordinator, where operations and service excellence were paramount. Academically, Allison holds a BA in Communications from DePaul University and a Master’s degree in Health Care Administration from Indiana University Indianapolis.