Bill Hofius

Bill Hofius is an experienced IT professional with a diverse background in technical support and education. Currently serving as an IT Support Engineer II at Included Health since December 2021, Bill has previously held positions such as IT Specialist at Foss Swim School and Senior Macintosh Field Engineer at Central Coast Solutions, where responsibilities included client consulting and rapid response to technical issues. Bill's extensive tenure at Apple Retail included roles as Creative, Mac Genius, and Mac Specialist, contributing over 18,000 hours to training and customer service. Bill began the career path as a Computer Lab Supervisor at The Blake School and as a Native English Teacher with the Osaka Prefectural Government. Educational credentials include a Bachelor of Science in Social Studies Teacher Education from Minnesota State University, Mankato, and an Associate's Degree in English Language and Literature from Anoka-Ramsey Community College.