Tracy Wong is a seasoned professional with extensive experience in member care operations, quality, and training leadership. Currently serving as Senior Director of Member Care Operations and Senior Director of Quality and Training at Included Health, Tracy Wong has previously held several senior roles focused on quality, safety, value, and patient experience at Seattle Cancer Care Alliance. Tracy Wong's career also includes project management in global customer operations at Expedia and a product management role at House Values Inc. Tracy Wong holds a Master of Business Administration from the University of Washington and a Bachelor of Science in Exercise Science from The George Washington University.